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FAQ's

  1. Where do you Ship from?

We work in collaboration with our multiple overseas partners. Our warehouses are located in different countries & our orders are dispatched from multiple locations.

Shipping Carriers

  1. Do you Ship Worldwide?

Yes, we do ship worldwide. Our customers are spread around the Globe.

Worldwide Shipping

  1. How long does the Shipping take?

Due to high demand of the Galaxy Roses, the shipping might take 10 – 15 Working Days. Moreover, the shipping time depends upon the destination country’s custom restrictions. For more details, please read our SHIPPING POLICY.

  1. Do you provide Tracking Information?

Yes, we’ll send you a Shipping Confirmation Email along with the tracking details to track your order. Once your order is dispatched you can track it after 3 – 5 days of receiving the tracking information. It will give you an estimation on delivery time.

  1. What are your Payment Methods?

You can pay through PayPal, Visa, Mastercard, and American Express.

Payment Methods

  1. Can I make changes to my Order?

You can make changes to your order only within 12 hours of order placement. Once your order is processed, no changes can be made to it.

  1. Can I Exchange or Return an Item?

Yes, you can exchange or return your ordered item. To complete this process, you’ll have to return the package & you’ll be responsible to pay the shipping cost to return the items. After inspecting the returned packages, you’ll be served with replacement or refund. Please read our RETURN & REFUND POLICY.

  1. How do you deal with the Faulty or Damaged Items?

We are responsible to provide Full After Sales Support. If you receive a wrong item or your package gets damaged & item gets broken during shipping then we’ll provide you a Full Replacement absolutely free.

  1. How Can I Contact Galaxy Rose Forever?

You can contact the Galaxy Rose Forever through Contact Us Form.

  1. How Fast is your Customer Support?

Customer Service & Satisfaction is our First Priority. We’ll respond to your query within 24 hours.

  1. Is your Website Secure?

Yes, our website is completely secure & your provided information is always in safe hands. This site is completely safe and secure with the latest SSL secure encryption technology. We value the concerns of our customers & strictly follow the safety protocols. Please read our PRIVACY POLICY.

  1. Are your Galaxy Roses Fragile?

Yes, the Galaxy Roses are fragile & must be handled with care. Now it doesn’t mean that these are so delicate & can’t be touched. They will break only when they will be dropped on hard surface like tiles. The Galaxy Roses might won’t break when dropped on a carpet.

  1. Can you Guarantee the Quality of your Galaxy Roses?

Yes, our Galaxy Roses are special & stand out from our competitors’. There are many vendors in the market, but we can assure you that you can’t find such high-quality products in such a reasonable price. Our Galaxy Roses are more durable than our competitors. You’ll definitely adore the quality of our Galaxy Roses.

  1. Can I Order the Galaxy Roses as Gift for someone?

Yes, The Galaxy Rose is one of the best gifts that can be presented on any occasion to anyone.

  1. Do you offer any Discounts?

Yes, we do value our customers & offer discounts to our customers. Please subscribe our site for latest offers & discounts.